Unified Communications and Voice

Why AVC One for Voice?

We’re operating in an environment where the physical boundaries of business have been replaced by a world of digital-first work. It’s a place where your customers expect to be served from anywhere, at any time, on their own terms, and via the channel of their choice.

To keep pace and to ensure the wheels of business keep turning, against a backdrop of pandemics, shifting customer expectation and technical developments, businesses need a new and agile approach to teamwork, collaboration and workflow management that allows their people to work effectively and securely from anywhere.

Why AVC One for Unified Communications?

We provide leading-edge solutions that support a new and agile approach to teamwork, collaboration and workflow management that allows people to work effectively and securely from anywhere.

  • Onsite PBX SIP Trunking: Using SIP, voice becomes an application on the IP Network… like email or web is an application.
  • Hosted Telephony: Our hosted telephony provides fully-fledged business-class VoIP services without the capital expenditure required for an IP PBX.
  • Customer Contact Centres: Change the focus of your contact centre from efficiency and cost-cutting to making customers happy and driving better business outcomes.
  • Call Recording: We are delighted to be working with Dubber to provide our customers with cutting-edge cloud-based call recording and AI solutions.
  • Call Sentiment & Analytics: A major benefit of digital voice technology is that it has created opportunities to unlock voice data and analyse it. We can bring you the very latest in call analytics to support your decision-making.
  • WebEx Collaboration: WebEx Teams from Cisco is a great option to unify communications across voice, chat, video meetings and document sharing.

Why AVC One?

The trusted partner of choice, providing leading edge technology for UK business through our UK channel of partners.

High impact delivery: providing access to quality tech and expertise, adding value to your brand and delivering outcomes that can be measured.

A growth partner: helping you win new business by supporting strong customer relationships, allowing you to scale and meet customer requirements.

Specialist knowledge: deep-rooted sector expertise, real-time industry knowledge allows us to evolve and innovate around market dynamics.

Team extension: we’ll give you the focus-time to concentrate on winning business, providing insights and support for now and in the future

Solid and reliable: access to market leading technology underpinned by decades of expertise with a service-first focus.

Ready to talk?

Speak to one of our experts about how technology can support your business.